Privacy Policy

At Tech & Glow, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect information that you provide directly to us, as well as information we gather automatically when you visit our website.

a. Personal Information:
When you make a purchase or create an account, we collect personal information such as:

  • Name

  • Email address

  • Shipping address

  • Phone number

  • Payment information (processed securely via third-party payment providers)

b. Usage Data:
We also collect information about how you interact with our website, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring/exit pages

This data helps us improve our services and tailor your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To complete and manage your orders, including shipping and delivery.

  • To Improve Our Services: To enhance our website, product offerings, and customer experience.

  • To Communicate with You: To send order confirmations, updates, marketing communications (with your consent), and customer service messages.

  • To Process Payments: Your payment information is securely processed through third-party payment providers to ensure safe transactions.

  • For Marketing Purposes: We may use your information to send promotional emails, offers, or advertisements. You can opt out of marketing communications at any time.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

  • Encryption: We use secure encryption methods to protect sensitive payment information.

  • Firewalls & Secure Servers: Our website and servers are protected with advanced security protocols to prevent unauthorized access.

  • Restricted Access: Only authorized personnel have access to your personal data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following reasons:

  • Payment Processing: We share your payment details with payment processors to complete transactions.

  • Shipping & Delivery: We may share your address and order details with delivery partners to fulfill your order.

  • Service Providers: We may share data with analytics and advertising partners to enhance our website and improve marketing efforts.

These third parties are obligated to use your information only for the purposes specified by us and are required to maintain strict confidentiality.

5. Cookies

Our website uses cookies to improve your experience. Cookies are small files stored on your device that allow us to track user preferences, improve functionality, and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can update or correct your personal information.

  • Deletion: You can request the deletion of your account and personal data, subject to legal requirements.

  • Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we securely delete or anonymize your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or by posting a notice on our website. Please review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us. We are committed to addressing any concerns you may have.